Important Patient Notice: Microsoft Outage
We'd like to let our patients know that the ongoing Microsoft outage may affect some of our day-to-day services at the practice.
What does this mean for our patients?
The outage may cause delays with:
- Online consultations: Responses to online consultation requests may be delayed.
- SMS text messages: We may be unable to send text messages, or messages may not be received.
- Appointment reminders: Text reminders may be delayed or may not arrive.
- Hospital letters: There may be delays in receiving and processing hospital correspondence.
- Referrals: Our ability to prepare and process referral forms may be affected.
What are we doing?
- Prioritising urgent clinical matters and patient safety
- Continuing to provide services wherever possible
- Monitoring outstanding work and correspondence
- Working to minimise disruption and delays
If you're waiting for a reply to an online consultation or an important text message, please be aware it may take longer than usual.
Need urgent medical help? Please call the surgery, call NHS 111 or visit 111.nhs.uk. In an emergency, call 999.
We apologise for any inconvenience and thank you for your patience and understanding.
The Bailey Practice
IF YOU REQUIRE AN URGENT CLINICAL APPOINTMENT OR REVIEW PLEASE CONTACT THE PRACTICE VIA TELEPHONE OR IN PERSON
E-consult opening hours 8am-6.30pm
To request your prescription through E-consult please click on the above link:
Click on Sick notes, tests or routine requests
Click on Administrative Help
Click on Medication query/request
(Site updated 13/11/2026)